VitaFortes
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Terms and Conditions

Welcome to Vitafortes! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.


1. Use of the Website

  • Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our site, you represent that you are of legal age.
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
  • Prohibited Activities: You agree not to use the site for any unlawful purpose, to harass or harm others, or to engage in any activity that could damage, disable, or impair the functioning of the site.


2. Product Information and Orders

  • Product Descriptions: We strive to provide accurate information about our products. However, we do not guarantee that the descriptions, images, or other content are completely accurate, complete, or error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.
  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If we cancel an order, we will notify you and provide a refund.


3. Payment and Billing

  • Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our site. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
  • Billing Accuracy: You agree to provide current, complete, and accurate billing and account information for all purchases made on our site.


4. Shipping and Delivery

  • Shipping Policy: We aim to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method selected.
  • Risk of Loss: All products purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.


5. Returns and Refunds

  • Return Policy: We offer returns for products that are unused, unopened, and in their original packaging. Please refer to our Return Policy for more details.
  • Refunds: Refunds will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.


6. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Vitafortes or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. Any unauthorized use of the content may violate intellectual property laws.


7. Limitation of Liability

  • No Warranties: Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied.
  • Limitation of Liability: To the fullest extent permitted by law, Vitafortes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or purchase of our products.


8. Indemnification

You agree to indemnify, defend, and hold harmless Vitafortes, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the site or violation of these Terms.


9. Governing Law

These Terms and your use of the website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.


10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.


11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: contact@vitfortes.com
  • Phone: +1 (407) 492-9396

Return and Refund Policy

At Vitafortes, we strive to provide high-quality vitamins and supplements. If, for any reason, you are not completely satisfied with your purchase, we're here to help.


1. Returns

  • Eligibility for Returns:
    • Products must be unused, unopened, and in the same condition that you received them.
    • Products must be in their original packaging.
    • A receipt or proof of purchase is required to process your return.
  • Return Period:
    • You have 30 days from the date of delivery to initiate a return.
    • After this period, we cannot offer a refund or exchange.
  • Return Process:
    • Contact our customer service team at contact@vitafortes.com to request a return.
    • Once your return is approved, you will receive instructions on how to ship the product back to us.
    • You are responsible for the shipping costs of returning the item, unless the return is due to an error on our part (e.g., wrong or defective product).


2. Refunds

  • Refund Process:
    • Once we receive and inspect your returned item, we will notify you of the status of your refund.
    • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [Insert Number] days.
  • Partial Refunds:
    • Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.
  • Non-Refundable Items:
    • Certain items are not eligible for return, including, but not limited to:
      • Gift cards.
      • Downloadable digital products.
      • Items purchased on sale or with a discount code (unless defective).


3. Exchanges

  • Eligibility for Exchanges:
    • We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at contact@vitafortes.com.


4. Late or Missing Refunds

  • Processing Time:
    • If you haven’t received your refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
    • If you’ve done this and still have not received your refund, please contact us at contact@vitafortes.com.


5. Gifts

  • Gift Returns:
    • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

  • Email: contact@vitfortes.com
  • Phone: +1 (407) 492-9396


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